On-site IT Installation &
Infrastructure Support
Fast, reliable hands-on support for offices, warehouses, and logistics sites across Melbourne. We handle the physical layer so you can focus on the rest.
Field Services & Support
Professional, boots-on-the-ground IT support for managed service providers and internal IT teams.
Monitor & Workstation Installs
Complete desk setups including dual-monitor arms, docking stations, cable management, and ergonomic adjustments.
Docking Stations & Peripherals
Deployment and testing of universal docks (Dell/HP/Lenovo), keyboards, mice, and conference room tech.
Network Patching & Switch Support
Patch panel termination, port activation, switch racking, and neatly organized cable management.
Printer & Device Setup
Unboxing, physical setup, network connection, and functionality testing for multi-function printers and scanners.
Site Moves & Hardware Refresh
Decommissioning old kit and deploying new hardware for office relocations or technology refreshes.
Server, Rack & Basic Cabling
Rack-mounting servers, UPS units, and routers. Basic structured cabling repairs and termination.
Industries Served
We understand the unique constraints of different environments, from safety-critical warehouses to quiet corporate floors.
Warehouses & Logistics
High-ceiling access point installation, ruggedized device deployment, and packing station setups.
Corporate Offices
Meeting room AV, desk rollouts, cable management, and server room hygiene.
Retail Back-of-House
POS terminal installation, back-office connectivity, and inventory scanner configuration.
We can support project-based work or on-demand site visits.
Why Corporate Clients Trust Us
We bridge the gap between remote IT management and physical site infrastructure. When you can't be there, we are.
Fast Response Times
We enable rapid deployment and break-fix support across Melbourne Metro.
On-site Specialists
Not a remote helpdesk. We are the hands-on technicians who get the job done physically.
Safety & Security
Security-aware technicians with relevant site induction experience and safety gear.
Documentation
Clear sign-off sheets, photo verification, and asset tagging for every job.
How We Work
Simple, transparent, and designed for minimal friction.
Request
Submit a request via email or our online form with site details and scope.
Schedule
We confirm availability and book a specific time window for the site visit.
Install
Our technician arrives on-site, completes the work, and tests functionality.
Handover
We provide photo evidence, sign-off sheets, and update tickets before leaving.
Frequently Asked Questions
What areas do you service?
We primarily service the entire Melbourne Metropolitan area. Regional Victoria visits can be arranged for specific project work upon request.
Can you do after-hours installs?
Yes. We understand that some work cannot disrupt business operations. After-hours and weekend work is available by appointment.
Do you provide documentation and photos?
Absolutely. We provide photo verification of the completed work and can complete your specific sign-off sheets or asset registers before leaving the site.
Are you insured?
Yes, we hold current Public Liability and Professional Indemnity insurance. Certificates of Currency are available on request.
Do you do server and rack work?
Yes. We handle rack-and-stack, UPS installation, patching, and basic cable management. We do not typically perform high-voltage electrical work or structured cabling rough-ins.
How do you price jobs?
We offer both hourly rates for ad-hoc support and fixed-price quotes for project rollouts. Contact us for a rate card.
Get in Touch
Need on-site support? Fill out the form or contact us directly. We are ready to deploy across Melbourne.
Email Us
contact@groundlayerit.com.auCall Us
04XX XXX XXX (Available on Request)
Service Area
Melbourne Metropolitan Area & Surrounds